Gong vs Runway

A 2026 side-by-side comparison of Gong and Runway — pricing, key features, platforms, API access, and the trade-offs of each, based on data collected from their official sites.

Tagline

The Revenue AI Operating System designed to turn customer interactions into revenue outcomes.

Generative video and creative tools for filmmakers

Category

Pricing

Paid
Freemium

Rating

0.0 (0)
0.0 (0)

Platforms

Web
WebiOS

API

No
Yes

Open source

No
No

Description

Gong runs on native artificial intelligence to automatically capture and analyze customer interactions across emails, video calls, telephony, and CRM. The platform delivers a unified experience for revenue teams to orchestrate actions, manage pipelines, forecast revenue, and coach sellers with data-backed insights.

Runway offers Gen-3 text-to-video, image-to-video, and pro editing tools used by top studios.

Key features

  • Automatic Data Capture
  • Conversation Intelligence
  • Domain-Specific AI Models
  • Embedded AI Agents
  • Pipeline Management
  • Revenue Forecasting
  • Sales Enablement & Coaching
  • Free Tech Stack Integration
  • Enterprise-Grade Security
  • Single Sign-On (SSO)
  • Audit Logging
  • Email and Calendar Integration
  • Beat-synced cuts
  • LUT library
  • One-tap 4K export

Pros

  • Automatically captures 99% of customer interaction data, minimizing manual entry for sales representatives.
  • Utilizes domain-specific AI models trained on over 3.5 billion enterprise sales interactions.
  • Includes built-in AI agents that automate daily tasks like CRM updates and follow-up emails.
  • Provides free integration with existing tech stacks, including CRMs and communication platforms.
  • Provides a unified operating interface for all GTM roles, including Sales, CS, Marketing, and RevOps.
  • Secures data with enterprise-grade controls, including built-in SSO, audit logging, and custom data retention.
  • Operates completely in the cloud via modern web browsers without requiring complex local software installs.
  • Enhances onboarding and coaching by helping managers identify skill gaps and track best-practice adoption.
  • State-of-the-art Gen-3 video model
  • Text-to-video and image-to-video
  • Motion brush and camera controls
  • Green-screen and rotoscoping
  • Frame interpolation
  • Text-to-3D features
  • Regular model releases
  • Used by pro studios

Cons

  • Does not publish fixed pricing tiers online, requiring a consultation and custom proposal.
  • Requires integration with business communication and CRM platforms to leverage its full capabilities.
  • No free plan or self-serve free trial is listed on the company's pricing page.
  • Onboarding requires guided setup with a dedicated specialist rather than being instantly self-served.
  • No public API or developer documentation is highlighted on the primary pricing or home pages.
  • Credit system gets expensive fast
  • Watermark on free tier
  • Short max clip length
  • Occasional visual artifacts
  • No native audio generation
  • Queue times during peak load
  • Complex UI for beginners
  • Shot-to-shot consistency limited

Pricing plans

Not disclosed
  • FreeUSD0/month
    • Free forever
    • For individuals looking to explore Runway's AI Tools
    • Gemini 3 Pro
  • StandardUSD12/month
    • Access to all models
    • All AI images and video models (Gen-4.5, Nano Banana Pro, Aleph, Veo 3.1, and more)
    • 4K Upscaling
    • No watermarks
  • ProUSD28/month
    • Everything in Standard
    • Access to all models and audio tools
    • For creators leveling up their craft
    • All AI images and video models
  • MaxUSD76/month
    • Everything in Pro
    • Best value for heavy usage
    • Credit roll over 1 mo.
    • For teams scaling AI video production
  • Enterprise
    • For teams scaling AI video production
    • Custom credits
    • Enterprise-wide onboarding
    • Custom team sizes

Which one should you pick?

  • Choose Gong if you need Automatic Data Capture.
  • Choose Runway if you need Beat-synced cuts and API access.
  • On budget: Gong is paid, Runway is freemium.