Textio vs Superhuman

Tagline

Grow careers, not busywork—give better feedback faster.

The fastest email experience, now with AI

Category

Pricing

Rating

Platforms

API

Open source

Description

Textio is an enterprise-grade, purpose-built AI platform designed to optimize talent management and talent acquisition. It helps organizations and managers write actionable, bias-free performance feedback and create inclusive, high-performing job descriptions and recruiting content.

Superhuman uses AI to triage, summarize, and draft replies at keyboard speed.

Key features

• Real-time bias detection and mitigation
• Generative AI purpose-built for work-safe feedback
• Textio Score grading for job descriptions
• Age graph and Gender meter metrics
• Custom brand guidance for recruiting content
• Interoperability with ATS and performance management tools
• Dashboards for leadership insights
• Feedback organizer and shortcut prompts

• Token-aware generation
• Component variants
• Auto-layout

Pros

• Helps eliminate bias from performance evaluations and distribute opportunities fairly.
• Proven to save time for managers, with customers like Velera cutting review writing time by 50%.
• AI models are trained on a proprietary dataset of millions of real-world hiring outcomes and performance reviews.
• Helps recruiters optimize job postings, reducing time-to-fill (e.g., T-Mobile saved 5 days on average).
• Certified compliant with ISO/IEC 27001:2022 and SOC 2 Type II security standards.
• Fully compliant with EU/UK GDPR regulations as a Data Processor.
• Enables standardized, on-brand language and messaging across the entire organization.
• Over 100,000 managers use the platform to improve corporate feedback.

• Fastest keyboard-driven email
• AI-drafted replies
• Snippets and templates
• Send later and follow-up reminders
• Read receipts
• Split inbox
• Instant global search
• Polished, distraction-free UI

Cons

• The pricing pages on the official website return error messages stating 'This page is not here'.
• No free subscription tier or self-serve trial option is publicly listed on the website.
• No native mobile apps (iOS or Android) are explicitly mentioned in the crawled pages.
• Public developer API documentation is not provided or referenced on the site.
• Onboarding for the Feedback system can take up to 2 months, which may be slow for some teams.

• Expensive at $30/month
• Gmail and Outlook only
• Steep shortcut learning curve
• Requires onboarding call
• No family plan
• Limited mobile customization
• AI is a separate add-on cost
• Overkill for casual email users

Pricing plans

• StarterUSD25/month
  • • Superhuman AI
  • • Email Productivity
  • • Calendaring & Scheduling
  • • Support & Training
• BusinessUSD33/month
  • • Team Collaboration
  • • For Sales
  • • Team Administration
  • • Security
• Enterprise—
  • • All-in Enterprise Pricing
  • • Custom Compliance Needs
  • • Google Advanced Protection
  • • Advanced Admin Controls
• FreeUSD0
  • • AI chat unlimited while in beta
  • • Correctness suggestions
  • • Tone detection
  • • Limited prompts
• ProUSD12/month
  • • Unlimited AI chat
  • • Inline suggestions
  • • Paragraph translation in 17 languages
  • • Paragraph rewrites in 24 languages
• BusinessUSD33/month
  • • Everything included in Pro, plus:
  • • Ask AI
  • • Write with AI (voice and tone match)
  • • Team collaboration
• Enterprise—
  • • Everything included in Business, plus:
  • • Advanced security and admin controls
  • • Custom roles and permissions
  • • Dedicated support team

Website